Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Orchid Distributors

    Copyright © 2011-2017 Orchid Distributors. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2017 Orchid Distributors. All rights reserved.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Orchid Distributors and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Orchid Distributors believes that customer conduct violates applicable law or is harmful to the interests of Orchid Distributors and its subsidiaries.



  • Privacy Policy
  • Orchid Distributors use of personal information that you may submit to Orchid Distributors through this Web site is governed by the Orchid Distributors Privacy Policy.

    “We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only.  Your personal information is secured via SSL (Secure Socket Layer) Technology”

     



  • Shipping & Delivery
  • At this time, Orchid Distributors ships their product to locations within the United States.

    • We ship all of our Orchids in Buds
    • We ship our product with FedEx using the most economical and convenient method to get the order to you.
    • We will ship your order Mondays and Tuesdays and Wednesday, if requested for an additional charge Thursday through Friday.
    • Any claims MUST be made within 24 hours of arrival and will be reviewed promptly to verify if any credit is due.
    • We will not be responsible or our carrier for any delay or damage of any of the product that may be caused by natural disasters such as storms, heavy snow, fire, earthquakes, etc.
    • Incomplete or incorrect shipping address will result in delays. 


  • Sales Tax
  • Orchid Distributors charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Return Policy
  • You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges.  We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.  We will only issue a refund to the credit card used at the time of checkout.  To initiate a refund or exchange please fill out the form on the Contact Us tab of this website. ”.